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[综合] 账号被盗,申诉后发来的英文看不懂

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回忆还是面包傲 显示全部楼层 发表于 2023-11-3 23:16:20 |阅读模式 打印 上一主题 下一主题
哪位大佬帮忙看下他这是啥意思,之前账号被盗了,然后我用美服找回。他回了个这玩意
This is Game Master Matt  "Noconelicious", thanks for contacting Blizzard Support.

To proceed with the email change, you will need to confirm the new email address that you would like to have registered along with your Secret Answer.

Please note that an email address can only be used once to create a Battle.net  account. Should you wish to create a new Battle.net account with a specific email address that is already in use on an old Battle.net account, you will first need to change the email address on the old account.

If you are unable to do this yourself on your Account Management Page, we can register the change for you. In order to do so, please reply to this ticket and provide the following information in a text document as an attachment (e.g. a Notepad .TXT file):

- Your Battle.net account email address (please do NOT send us your password)
- Your full real name
- Your Battle.net secret question and answer ()
- The new email address that you would like to have registered on the account

Once the email address on the original Battle.net account has been changed, you will be able to create a new account with the email address that was previously in use. Alternatively, you can register this email address to another existing Battle.net account.

Please note that changing the Email address to your Battle.net account will also change the login name of your Online Store to the new Email address.

All the best!
And have an amazing day!

Game Master Noconelicious

Are you interested in making your account more secure? Consider using the Blizzard Authenticator and SMS Protect.

You can learn more about these options on our support site: https://blizz.ly/Authenticator and http://blizz.ly/SMSProtect

For additional information on account security, we recommend reading this article: https://battle.net/support/article/14319
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贰十岁装成熟装s 显示全部楼层 发表于 2023-11-3 23:16:30
这是一个什么时代 如何一款手机或者电脑任何邮箱都自带翻译啊
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俏蝶吹 显示全部楼层 发表于 2023-11-3 23:30:19
翻译的不准确啊,他这邮件貌似是修改邮箱地址的,还是要我发新的过去。我的是被盗了。
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阿源285 显示全部楼层 发表于 2023-11-3 23:35:09
有人帮帮我吗。他这个是把我被盗申诉当成了修改邮箱了吗。
- Your Battle.net account email address (please do NOT send us your password)
这个是被盗邮箱填写吗?
- Your full real name
- Your Battle.net secret question and answer ()
- The new email address that you would like to have registered on the account
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醉于山水 显示全部楼层 发表于 2023-11-3 23:45:41
不知道你怎么填的申请,申请恢复邮箱的时候没有填你原来的邮箱吗?
看后半部分,不需要账号联系GM填表:https://bbs.nga.cn/read.php?pid=679601963&opt=128
到如图部分按蓝色“已变更或不记得”按钮进入填表页面,当然有可能会先问你几个问题包括但不限于生日、姓名、证件号码、安全问题、首个WOW角色名、建立的服务器或时间等。
最后出现有详细描述框和上传附件框的页面,那个邮箱地址填你要恢复的邮箱,详情描述里面填你的诉求,附带交易单号电子发票银行流水号,截图传附件。Your full real name你注册该账号时候填的姓名全名
Your Battle.net secret question and answer你注册该账号时候填的安全问题和答案
这两个你不清楚?这个号是你自己注册的还是买来的?
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成圣 显示全部楼层 发表于 2023-11-3 23:59:57
感谢老哥回复,我就是这样操作的,然后他回了
- Your Battle.net account email address (please do NOT send us your password)
这个是被盗邮箱填写吗?
- Your full real name
- Your Battle.net secret question and answer ()
- The new email address that you would like to have registered on the account
后三个我明白的,就是第一个是啥意思。
- Your Battle.net account email address (please do NOT send us your password)
这个是填写被盗账号的邮箱吗?他这字面意思好像是修改邮箱- -
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